1. Job enrichment ____________________ a. Is the same as job enlargement b. Should include more auth

1.    Job enrichment ____________________

a.

   Is the same as job enlargement

b.

Should include more authority

c. Is a concept that was promoted by Adam Smith

d. includes all the above

2. Location decisions for service companies are usually based on

a.

Purchasing power of the target market

b.

Competition in the area

c.

Quality of the competition

d. All of the above

3)Which isn't a cost of quality?

a.

prevention costs

b.

external failure costs

c.

sell of an extended service contract

d.

all are costs of quality

4) A reason for the importance of capacity decisions is that capacity:

a.

Limits of the rate of output possible

b.

affects operating cost

c.

Is a long term commitment of resources

d.

All of the above

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